Frequently Asked Questions


Aap Ka Driver or AKD is a marketplace for drivers to list themselves to offer Driver Services to B2B and B2C seekers of Driver Services.

AKD provides the following services:

  • Hourly - book a driver for a few hours a day or for multiple days. For a one way or round trip.
  • Outstation- book a driver for your trip out of the city. One way or round trip.
  • Cab/ Taxi operators – book a driver to drive your car attached to OLA, UBER, MERU or others.
  • Corporate/ car rental companies – book a driver for hours or outstation travel
  • Car drop - book a driver to have your car dropped to any location whether in the city or out of the city
  • Employment - look for a driver for permanent employment
  • Other Driver Services like Valet Parking, drivers for self-drive carsetc will be added as we go forward.
AKD is a real time market place of driver services that connectsa vast network of drivers seeking to render Driver Services to service seekers. All Drivers listed on Aap Ka Driver undergo the proprietary Training and Grooming Programme of Institute of Chauffeur Services (www.iocsindia.com).
No, currently we do not provide this service.
We are currently operating in Mumbai and the Greater Mumbai. From Vasai to Colaba, Dadar to Kalyan/ Thana/ Navi Mumbai uptoPanvel.
We only provide for Driver Services.

Yes. All our drivers are verified. We conduct background reference checks, verify their documents such as driver’s license/ PAN card/ Aadhar card, and their age, driving experience etc.

In addition, we also additional methods to verify drivers such as blood relation references, family friend’s references andtheir current address. Furthermore, we keep copies of their official documents such as voter ID/Adhaarcard/ ration card, driving license along with latest photos and a copy of their housing agreements.

All our drivers have a minimum of threeyears of experience, no matter which service you use.

  • Minimum 3 years for a small car
  • Minimum 5 years for a medium car
  • Minimum 7 years for a large car
  • Minimum 10 years for a luxury car

Further all drivers are segregated for manual and automatic cars.

Safety is our concern and utmost priority. SOS is a safety feature that immediately sends an SMS with your current location and driver information to upto five of your chosen family members and friends notifying them that you are in trouble or require help.
All drivers listed with AKD hold only TR driving licenses.
You will need to lodge a complaint at your local police station. However, AKD will assist you to provide the document and verification documents we have of the driver.
Bookings
Yes, you can book a driver up to 45 days in advance. Simply choose the date you want to book the driver.
Yes, you can book a driver immediately, however, we require at least one hour for the driver to accept your booking and reach you.
Yes, you can choose to book a driver for one day, two days or even an entire week or month. You can also make this a recurring booking.
We strive to have your booking confirmed immediately. However, your booking will be confirmed anywhere between 15 minutes prior to three hours prior to your booking time. This depends on the booking time and type.
Yes, you can make multiple bookings. Once you have made a booking, go to the home screen to choose your service.

Yes, you can collect your bill from your driver directly.

Being a listing and lead based company we do not provide users with bills. We generate a bill for the driver and he can show the displayed bill.

Yes, you can track your driver. Once your booking is confirmed, you will be able to see and track your driver on the map. Furthermore, we also have an option to call your driver to speak to him.
You can cancel your booking by pressing the cancel booking button. Alternatively you can go to your my bookings section, and under ‘All’ or ‘Current bookings’ can your booking.
To modify your booking, please cancel the current booking and place another booking. To avoid this, at each step, we reconfirm your details to ensure you have entered the correct details.
Payments
You pay the driver directly by cash or through PayTM.
You can view our rate card for each of the services in the app.
Yes, depending on when, for how long and the kind of booking you have made, you might incur additional charges. Please refer to the rate chart here, which lists all the additional charges under the chart.
Promo codes / Referral programs
At the time of making the booking, on the Booking Details page, we ask you to enter your promo code.
A referral programme is when you refer someone to use Aap Ka Driver services.
To refer someone, simply go to the referrals section and you can send your code to family and friends via SMS, Whatsapp, Facebook, etc.
You can refer as people as you like.
Conditions for each credit are applicable.

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